FAQs
Company & Operations
Design & Materials
Orders, MOQ & Pricing
Trust, Quality & Ethics
Company & Operations
Are you a manufacturer or a trader?
We work hand-in-hand with carefully selected partners across India to bring you a thoughtfully curated collection of premium imitation jewellery. Our dedicated team manages every aspect — from design collaboration and quality assurance to customised packaging and export compliance — ensuring you receive products and services that consistently meet the highest standards. Consider us your trusted partner, committed to supporting your business growth with seamless coordination and expert guidance at every step.
Where are you based?
We are based in Noida, India, with proximity to some of the most prominent jewellery manufacturing hubs. This allows us to work closely with artisans and ensure timely deliveries and consistent product quality.
Which countries do you export to?
We cater to clients across the USA, UK, Canada, UAE, Australia, Europe, and parts of Africa and South-East Asia. Our processes comply with international shipping and documentation standards.
What kind of jewellery do you offer?
We offer a wide and diverse range of imitation jewellery categories, including necklaces, earrings, bracelets, and rings. Our collection spans traditional and ethnic styles such as Polki, gold-plated, Kundan, and antique designs, as well as contemporary fashion jewellery including Korean-inspired pieces, pearl jewellery, and more. This variety ensures you can find the perfect styles to suit different markets and customer preferences.
Design & Materials
Do you offer custom designs?
Yes. We provide custom design development services. If you have reference images or sample products — we can help recreate or adapt them to your specifications while ensuring commercial viability and quality.
What materials are used in your jewellery?
Our products typically use stainless steel, brass, alloy bases, imitation stones, glass, beads, pearls, and plating such as Gold Plating, Rhodium Plating, Antique Plating, Chrome Plating, or Enamel finishes. We ensure material and coating quality meets your market standards and is skin-friendly.
Can I see samples before placing a bulk order?
Yes. We offer samples* (free product samples, shipping at actual cost) so you can evaluate our finishing, craftsmanship, and packaging quality before committing to a larger order. *T&C apply
Orders, MOQ & Pricing
What is your Minimum Order Quantity (MOQ)?
We offer flexible MOQs, especially for first-time buyers. Depending on the product type and customisation required, MOQs vary. We also offer bundled starter kits for boutique and small sellers.
How is pricing structured?
Pricing depends on product category, order volume, customisation, packaging, and shipping method. Our rates are highly competitive and aimed at supporting long-term wholesale partnerships.
Do you offer private labelling and custom packaging?
Yes. We offer private labelling services including custom tags, boxes, inserts, and logos — ideal for brands and resellers. This is optional and available at nominal cost depending on design and quantity.
Do you ship internationally?
Yes, we ship to multiple countries via trusted logistics partners like DHL, FedEx, and Aramex. For bulk orders, we can also arrange sea cargo.
What certifications will I receive with my shipment?
If you require any specific certifications or third-party testing reports (such as material safety, metal content, or compliance with your country’s standards), we’re happy to arrange them on request for an additional fee. Just let us know your needs in advance.
How long does it take to receive my order?
Lead times vary by order size and customisation but generally range from 10 to 25 days from order confirmation. Express delivery options are available for smaller batches or urgent shipments.
Trust, Quality & Ethics
How do you ensure product quality?
Every order goes through multi-stage quality checks — from sourcing to final packing — ensuring finishing, durability, and packaging integrity before dispatch.
Is your business ethically run?
Absolutely. We strictly do not support child labour, and we prioritise working with women artisans and ethically managed workshops. We promote gender equality, sustainability, and fair-trade values at every stage.
Do you support eco-conscious business practices?
Yes. While imitation jewellery itself is inherently low-carbon compared to precious metals, we also promote minimal-waste packaging, encourage bulk shipping, and are actively exploring sustainable packaging options for clients who request it.
Will I have a dedicated point of contact?
Yes. You’ll be assigned a dedicated relationship manager who understands your business needs and ensures smooth coordination, regular updates, and transparent communication throughout the process.
I’m just starting out. Can you still help me?
Of course. We work with everyone from global brands to home-based sellers and boutique start-ups. Our flexible MOQs, ready-to-ship collections, and sample options make it easy to start small and scale comfortably.
How can I get started with you?
It’s simple:
- Browse our collections or request our exclusive catalogue
- Request a sample or reach out with specific designs
- Finalise designs, get a quote & shipping estimate
- Confirm your order – we’ll handle the rest!
Still have questions? Reach out to us here.
What Makes Us Reliable
Consistent Quality Assurance
Regular vendor inspections to maintain high standards.
End-to-End Support
Assistance from initial inquiry through to final shipment.
Personalized Service
Responsive communication tailored to client needs.
Proven Track Record
High client satisfaction rate.
Contact Us
Let’s Start Something Beautiful
- Sector 20, Noida, Uttar Pradesh – 201301
- +91 9266457566
- info@tivahjewels.com
- Mon–Fri | 10 AM–7 PM IST (By Appointment Only)
