Terms & Condition

  1. Introduction
    This website represents Tivah Jewels, a brand of Tawanta Ventures LLP, specializing in fashion jewellery exports.
  2. Payment & Orders
  • Payments are accepted via international wire transfer and Letters of Credit (LC).
  • Prices and product availability may change without prior notice.
  1. Warranty
  • This site and the materials and products on this site are provided “as is” and without warranty of any kind, whether express or implied, to the fullest extent permissible under applicable law.
  • Variations in finish, tarnishing, fading, or patina due to exposure and regular wear are not defects but inherent traits of the products.
  1. Intellectual Property
    All jewellery designs, logos, brand names, and images are owned by Tivah Jewels (Tawanta Ventures LLP). Unauthorized use is prohibited.
  2. Limitation of Liability
    Tivah Jewels is not liable for indirect, incidental, or consequential damages.
  3. Jewellery Material & Finish Information

Materials:
All Tivah Jewels products are crafted from high-quality materials, including fashion jewellery alloys and sterling silver. Slight variations in colour, finish, or texture may occur between products or over time due to the natural properties of metals and plating.

Plating & Coatings:
Products with gold, silver, or other plated finishes may tarnish, fade, or develop patina over time with regular use, exposure to air, moisture, or cosmetics. These changes are natural and enhance the character of the jewellery. They are not considered defects.

Stones & Embellishments:
Hand-set stones, crystals, or other embellishments may vary slightly in size, shape, or placement. Such variations are inherent to the handcrafted process and do not compromise the overall quality or design.

Scratches & Marks:
Minor surface scratches or marks may occur during handling or normal wear. These are natural characteristics of jewellery and do not constitute defects. Over time, these features can enhance the unique appeal of each piece.

Handcrafting & Variations:
Each Tivah Jewels product is handcrafted, making every piece unique. Slight differences in dimensions, design, or finish between individual items are normal and intentional, reflecting the artisanal nature of the product.

Care Guidelines:
To maintain the quality of your jewellery, avoid prolonged exposure to water, perfumes, chemicals, and abrasive surfaces. Proper care ensures longevity and preserves the intended finish.

Privacy Policy

  1. Data Collection
    We collect personal information such as your name, email, and phone number through our inquiry form.
  2. Use of Information
  • To respond to inquiries and business leads.
  • To improve website functionality and marketing.
  1. Analytics & Third Parties
    We use Google Analytics and Facebook Pixel to understand visitor behavior. These third parties may use cookies.
  2. Data Retention
    We retain information only as long as required for the stated purposes.
  3. User Rights
    You may contact us to update or request deletion of your data.
  4. Contact
    For privacy concerns, email us at info@tivahjewels.com.

Cookie Policy

  • Our site uses cookies for analytics and marketing.
  • These cookies do not collect sensitive personal data.
  • You may disable cookies in your browser settings.
  • By using our site, you consent to cookie use.

Shipping

  • International shipping available for all fashion jewellery products.
  • Delivery timelines vary depending on logistics and customs clearance.
  • Buyers are responsible for customs duties, VAT, and import regulations in their country.
  • All shipments are invoiced under Tawanta Ventures LLP.
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